FAQ's
Payment & Proposals
Does MFC provide Financing?
Yes, MFC offers various loan options, including a 12-month “same as cash” plan, traditional term loans up to $100,000, and repayment terms of up to 12 years. Visit our website for more information. Some restrictions apply
Does MFC require a deposit? What forms of payment are accepted?
In most cases, a 50% deposit is required, and the balance is due upon completion. We accept most credit cards and offer competitive financing options.
Can MFC provide multiple proposals for my project?
MFC can provide as many proposals as you need. However, we recommend starting with the option that you desire the most. In many cases, this choice will be closely aligned in cost with “value-added” options. Additionally, MFC offers excellent financing options to help you get the fence that fits your needs.
Will MFC separate fence lines on my proposal so I can share cost with neighbors?
Certainly, MFC’s standard practice is to list fence lines by cardinal direction. This approach helps to differentiate individual fence lines that may have shared costs.
Installation Process
Is a permit required for my fence?
The loaded question! Yes and no. We recommend checking with your local jurisdiction to find out if a fence permit is required. Cities and counties generally work better with homeowners when it comes to obtaining fence permits. In most cases, when installing a fence “like for like,” a permit may not be necessary. MFC is licensed in all the jurisdictions where we operate, and we can help you obtain a permit if desired, for an administrative fee ranging from $150 to $500.
How long will it take for my fence to be installed?
In most cases, standard-sized backyards up to 300 feet can be installed in two business days. Occasionally, a third day may be needed to complete the final touches. For more specific information about your project, please feel free to contact the project management team.
Do I need to be home for my fence installation?
No, it is not necessary for someone to be present when the crew arrives on the first day. However, we strongly encourage having someone knowledgeable about the project there. Our crew foreman will review the project and proceed from that point. In most cases, no additional direction will be needed.
I know there are buried lines in my yard, does MFC take measures to prevent damage to those lines?
MFC will contact all utilities that are classified as public, as required by law. These utilities are regulated by the Public Utilities Commission (PUC), including companies like Xcel Energy, Comcast, and Water & Sanitation. However, any private lines, such as BBQ gas lines, power for sheds, or power for water features, remain the responsibility of the homeowner.
Does the utility locate company work directly MFC
No, we request a locate from the Utility Notification Center of Colorado, which then contacts the individual utilities to send their own locators. Several different locators may need to access the property before fence installation.
I have multiple neighbors I share fence with, will MFC contact all neighbors?
Unfortunately, MFC lacks the resources and ability to gather neighbor information. We strongly encourage you to communicate with your neighbors before installation to ensure a smooth process.
What happens if MFC damages my sprinkler system?
Don’t worry, we’ve got you covered. MFC offers Sprinkler Damage Coverage (SDC) to protect you from damage to underground sprinkler lines. In most cases, SDC costs $250* (some terms apply). Traditionally, if a contractor damages a sprinkler line, you are left to handle the repairs on your own.
Will MFC use my water and/or power?
Unless the client requests otherwise, we will use on-site utilities to reduce costs and provide the best value.
I have dogs, and so do my neighbors. Will MFC install a temp fence to contain my dogs?
MFC can install a temporary fence for an additional charge; however, we strongly recommend that you and your neighbors keep the dogs contained during the project timeline. Temporary fences can cause extra damage to the landscape and are not guaranteed to effectively contain dogs.
Can MFC guarantee the fence is placed on the property line?
MFC is not a licensed surveyor. When contracted to replace a fence, we will ensure that the new fence is installed in the same location as the previous one. If there are any concerns about the fence’s location, we recommend contacting a surveying company.
Should my fence be installed before landscape installation or modifications?
Yes, when possible. Fence installation is a construction project, and damage to delicate landscaping can occur. Landscape mitigation may be required after fence installation. MFC always takes care to minimize damage to the existing landscape.
Your New Fence
Will my new fence be tight to the ground?
MFC will strive to minimize gaps at the bottom of the fence. Our goal is to provide a functional fence that is also aesthetically pleasing.
Can I lock the gate installed by MFC?
All gates installed by MFC can be locked using a standard padlock.
What type of material does MFC use for wood fence installations?
MFC exclusively uses Western Red Cedar, which is the most naturally resistant material to rot and decay, second only to redwood. This makes it ideal for Colorado’s high desert climate. Imported materials and/or treated lumber have too many cons to list.
What is the average life expectancy of a Western Red Cedar Fence?
The average life expectancy of a Western Red Cedar fence is 20-25 years when proper installation methods are used. With proper maintenance and small repairs, we have seen fences installed by MFC last 35-40 years.
I want a wood privacy fence, will my fence be 100% private?
MFC offers options that can provide nearly 100% privacy. However, since wood is a natural material, some shrinkage is expected, which may result in gaps. If you require complete privacy, please consult with your sales associate about alternative materials or design options.
Do I need to stain my new Western Red Cedar fence?
Staining your fence will not extend its lifespan, but it will enhance its appearance. If you appreciate the fresh look of Western Red Cedar, consider using a clear oil-based stain. You won’t be disappointed.
Does MFC use concrete to set fence post?
Yes, in almost all cases, MFC uses wet poured concrete to secure our posts. We will never use dry sack concrete; all concrete is fully mixed and allowed to set before the fence is completed.
What type of fasteners does MFC use?
MFC uses only the highest-quality fasteners. For wood fences, we use hot-dipped ring-shanked nails, which are virtually like screws from a nail gun.
Metro Fence Company
What days and hours does MFC usually operate?
MFC typically operates crews from Monday to Saturday year-round. Our crews usually arrive on-site between 8 AM and 10 AM. Most jurisdictions limit our work hours between 8 AM and 8 PM.
Does MFC build fence year-round?
Yes, weather permitting, MFC can build fences year-round. During active snowstorms or periods of below-freezing temperatures, projects may be delayed.
What kind of lead time does MFC usually have?
MFC typically takes about 4-6 weeks to complete a project from the date of acceptance, year-round. This timeframe accounts for potential weather delays and existing workloads. However, MFC is dedicated to ensuring that no project is lost due to lead time. We can often pivot to accommodate our clients’ needs and strive to do so whenever possible.
Is MFC Licensed & Insured?
Yes, MFC is licensed in all the cities and counties where it operates. We are also fully insured!
